Downloading and installing your purchase
Published November 6, 2026
Downloading
- Log in to your OrderGate account.
- In your customer dashboard you will find a download option next to your purchased product — it becomes active as soon as the payment is confirmed.
- Download the product file (usually a .zip archive).
Installing in WordPress
- Open your WordPress admin panel.
- For a theme, go to Appearance → Themes → Add New → Upload; for a plugin, Plugins → Add New → Upload — and upload the .zip file you downloaded.
- Activate it once the installation finishes.
- If the product asks for a licence key, enter the key from your dashboard — see the article "How to activate your licence".
If something goes wrong
If a download fails or a file looks damaged, download it again from your dashboard. If that does not fix it, open a support ticket and we will help.
Still need help?
If you could not find your answer, open a support ticket and our team will help.
Contact support