Help Center

Answers to common questions, guides and troubleshooting steps — in Bangla and English.

Support

How to get support

Support tickets and live chat in your dashboard, Help Centre articles, and the contact page — support in Bangla.

Support

As digital products, purchases are generally not refunded; a defective product is reviewed within 7 days.

Licence

If you change your site, request a domain change from your dashboard — an admin reviews and applies it.

Licence

Licence key rules: one key = one live website, the domain binds at first activation, and purchased licences never expire.

Buying & payment

After payment is confirmed, download your product from the dashboard and install it in WordPress.

Buying & payment

Choose a product, check out, and pay — including paying with bKash through PipraPay.